Find the Revenue Your Practice Is Missing
Most practices lose 10–25% of revenue from hidden billing inefficiencies. Zen Medical Services audits your entire Revenue Cycle for free and reveals exactly where your money is leaking.
Meet the Founder
Binta Patel
Founder & CEO | MBA, CPC, CPB, CPCO
Binta Patel is a seasoned expert in medical billing and revenue cycle management, helping small and mid-sized healthcare practices maximize reimbursements and improve financial performance.
With deep expertise in credentialing, contracting, MIPS reporting, and accounts receivable recovery, she ensures providers get paid accurately and on time.
Before founding Zen Services, Binta spent over 11 years in high-tech program management, leading large-scale process improvements and building high-performing teams.
At Zen Services, her mission is simple: Help healthcare providers focus on patient care while we optimize their revenue.
How It Works
Approximately 98% claims get paid - our processes are swift and we ensure our Doctors focus on the patients without any worry about the revenue
We will help you analyze your practice free of charge. This will allow you to assess overall health of your practice. Will show you your account receivables by major insurance companies, type of service and provider wise. Also we will help you identify major cause of denials and rejections. The business associate agreement will be signed to protect PHI. This is with no obligation to sign up for our services.
At our core, we believe in a collaborative and customized approach that puts our clients' unique needs and goals first. We work closely with each client to understand their specific challenges and opportunities, and then leverage our expertise, resources, and technology to develop tailored solutions that deliver measurable results. We are committed to providing exceptional service and support every step of the way.
Case Studies
Pain Management Practice
From $20K/Month to $175K/Month Without Increasing Patient Volume
The Problem
Despite seeing 30–40 patients daily, the provider struggled financially. Claims were delayed, workers’ comp submissions lacked documentation, and billing systems were outdated.
What We Fixed
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Switched to fully electronic billing systems
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Attached medical records to every workers’ comp claim
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Implemented clean claim verification protocols
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Created aggressive AR follow-up systems
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Eliminated claim delays and payment gaps
The Result
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Revenue increased from $20K → $60K/month within months
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Scaled to $175K/month long-term
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Expanded operations with additional Nurse Practitioners
The provider stopped operating in survival mode and built a profitable, scalable clinic
Cardiology Practice
Added $1.2M in Revenue Without Seeing More Patients
The Problem
The clinic had a full patient schedule, but collections and cash flow did not reflect the workload. Revenue leakage across billing and operations was draining profitability.
What We Fixed
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Tightened insurance eligibility verification
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Improved prior authorization systems
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Built structured AR follow-up processes
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Reduced documentation delays impacting billing
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Identified and eliminated recurring denial causes
The Result
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Revenue increased from $2.4M → $3.6M annually
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Added $1.2M in recovered revenue
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Achieved 50% higher profitability without increasing workload
Instead of adding more patients, the practice fixed the systems losing revenue behind the scenes.
Family Medicine Practice
How a Family Practice Grew From $760K to $2.2M in Just 3 Years
The Problem
The practice was seeing patients consistently, but revenue continued to decline. Over 50% of payments were stuck in aging AR over 90 days, creating cash flow issues and operational stress.
What We Fixed
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Cleaned up old Accounts Receivable
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Reduced aging AR from 50% to 5%
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Improved billing workflows and claim tracking
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Introduced higher-value services like CCM & RPM
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Helped optimize operational systems for scale
The Result
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Revenue grew from $760K → $1.1M in Year 1
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Scaled to $1.6M in Year 2
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Reached $2.2M annually by Year 3
The practice transformed from a struggling operation into a scalable healthcare business with predictable revenue.
Gastroenterology Practice
How an EMR Transition Led to $700K in Additional Revenue
The Problem
After migrating to Epic EMR, the practice experienced major billing disruptions. Over 60% of payments became stuck in aging AR, severely impacting collections.
What We Fixed
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Managed Epic EMR billing integration
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Corrected EDI communication issues with payers
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Resolved Medicare credentialing problems
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Cleared missing records and surgical requests
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Optimized payer contracts and reimbursement structures
The Result
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Stabilized revenue at $900K/year initially
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Scaled to $1.6M annually within 5 years
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Added over $700K in annual revenue
The practice turned a potentially damaging transition into a long-term growth opportunity.
Psychiatry Practices
Building Two Practices From Zero to $1.6M+ Annual Revenue
The Problem
Two psychiatrists launched independent practices but faced complex setup challenges, including credentialing, EMR configuration, payer enrollment, and operational systems.
What We Fixed
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Set up NPIs, PTANs, and entity structures
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Managed credentialing with 15+ insurance payers
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Implemented EMR and billing workflows
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Created electronic claim submission systems
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Optimized fee schedules and reimbursement structures
The Result
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Both practices scaled to $70K/month each
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Combined annual revenue exceeded $1.6M
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Eliminated operational bottlenecks from day one
The providers focused on patient care while the business infrastructure was built for growth.
Multi-Location Clinic
Turning a Multi-Location Loss Into a Profitable Healthcare Business
The Problem
A growing clinic with Chiropractic, PT, and Acupuncture services expanded across multiple locations but struggled with losses, delayed billing, and poor collections.
What We Fixed
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Managed prior authorization workflows
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Implemented provider chart completion accountability
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Improved deductible and co-pay collections
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Reduced delayed claims and AR backlog
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Introduced weekly financial visibility systems
The Result
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Eliminated major revenue leakage
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Improved cash flow across all locations
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Transitioned the business from losses to profitability
The clinic stopped scaling broken systems and built a sustainable operational process for long-term growth
Dr. Brenda Baker
OBYGYN
Zen has been excellent, we no longer have a failure to collect due to lack of timely filing or followup.
Dr. Anthony Alfieri
They are thorough and very professional. We make a great team and the are always willing to help! My only regret is not using them sooner
Dr. Ernest Ribera
Gastroenterologist, Burlingame, CA
Zen billing services have been responsive to any issues that come up!